What if I pay for the video and can't view it on my computer?
Our technical services department, support@youreeeka.com, will help you with any problems you encounter while trying to access your video products. If we determine that you cannot, and have not, accessed the video(s) then we will refund your money, or send you a DVD of the product, at our discretion. We cannot, however, help you gain access to the Internet. That is an issue that your Internet provider should help you with and is not a viable reason for a refund of your purchase.